Regular Support

Regular Support

Traditional Support Agreements – Peace of Mind Guaranteed.

Our contract pricing plans are more flexible than ever with reduced contracts, one month rolling contracts, remote only options etc. Specifically tailored for companies that need peace of mind and guaranteed fix times, all within a single monthly payment. Our support agreements provide value for money on a month by month rolling contract.

If you choose to have a monthly support contract with us, you will be assigned two Account Managers, so you’re not speaking to someone new every time. They will know your systems and your people, and be able to provide you with the support you need.

If you fancy regular onsite support, we can let you have one of our engineers for a few hours a month or even a whole day every week. Whether we speak to you every day or just every once in a while, we’re in it for the long haul.

Our CCNSP-qualified IT support engineers are based in Yorkshire so you can be sure they can be with you whenever you need them. In keeping with our whole approach to customer service, we offer a comprehensive IT support service for a fixed fee per month with guaranteed response times for peace of mind. Our Instant Support service means that should something go wrong with your PC or Server, a fully qualified technician can be supporting you very quickly.

Sample Support Contracts

Support Type Cost
Workgroup PC Support - Up To 10 PCs.   50.00 Per Month
Small Server & Up To 20 PC's. 100.00 Per Month
Medium Server & Up To 40 PC's. 200.00 Per Month
Enterprise Server & Up To 100 PC's. 300.00 Per Month
School Contract & PC Support - Up To 250 PCs. 255.00 Per Week

Instant Support