Nominet Terms & Conditions
Notes: Aries Networks Ltd = Nominet Tag = ARIES-LTD
When completing the purchase/register or renewing any domain name through ARIES-LTD, you (as a customer) are automatically entering into two contracts – one contract with ARIES-LTD and one contract with the domain registry- Nominet UK, this is a separate contract which may be found at http://www.nominet.org.uk/nominet-terms
Any domain that is registered through ARIES-LTD for a period of 1 =10 years, you (as a customer) will be reminded 1 month, 2 weeks and 1 week prior to expiry. You (as a customer) are also notified on the day or following expiry.
We would like you (as a customer) to go through the details provided on this page prior to registration. We offer personalised service where we can arrange a telephone conferences to make you (as a customer) aware of the policies, we do not offer any form of automated registration, so we can get the opportunity to discuss all aspects with you (as a customer).
Complaints, Abuse & Appeal Procedures:
Please contact firstname.lastname@example.org for complaints, abuse and appeal procedure.
Escalation Process For Complaints:
If you’re not happy with the initial outcome of your complaint and it’s regarding your .uk domain name, please feel free to escalate your issue to Nominet (the .uk registry) here: http://www.nominet.org.uk/disputes/complaining-about-registrar/complaints-procedure
Expired Domains Policy:
If you request that you no longer wish to have your domain name renewed by us, it will be left to expire and all services ARIES-LTD provide regarding that domain name will be suspended. Your domain name will then go into a 30 day protected period, after 30 days your domain will be suspended by Nominet and it will go into a 60 day grace period. If you change your mind and still wanted to retain your domain name, you still can and at the original renewal price. This must be requested by email before the 80th day after your domain has expired, after 90 days your domain will be cancelled and deleted from the register and made available for resale through a third party registrar by Nominet.
ARIES-LTD will not guarantee the renewal of a domain name after this happens.
If you no longer wish to carry on your contract with Aries Networks, please email us no less than 30 days before your services are due to be renewed.