Hosted IP Phone Systems

VoIP Phone Systems

“Help transform your business by delivering Enterprise grade Unified Communications services from the cloud using Aries Networks Hosted VoIP Phone Systems”.

All businesses need reliable and effective telephony services to ensure they can service customers and provide the levels of communication necessary in the modern dynamic business world, this is where VoIP Phone Systems come into play.

Hosted VoIP Phone Systems are a vital piece of technology within any company, enabling the smooth running of communications between staff and customers.  In today’s corporate world it is almost impossible to have a successful business without a business telephone system.

VoIP Phone Systems – VoIP Is The Future

Analogue phone systems are being phased out from 2020, so alternative solutions must be found.  Hosted IP VoIP is a must-have for all businesses.

Replace inflexible and expensive PBX devices with VoIP Phone Systems and deliver a resilient uniform UC service to all users.

What Is VoIP?

With Voice over IP, you can use your Internet connection as a backbone to your telephone system, which results in high quality calls at a significantly lower cost than traditional telephone systems.  It gives you significant savings on your costs per line.  VoIP Phone Systems represent very good value for money.

Aries Networks Hosted VoIP
  • Hosted VoIP is designed for SME & Enterprise companies – With a complete suite of business communications features delivered from the Cloud.  It enables you to keep in close contact with your customers, partners, suppliers and staff from any location and provides a fully managed telephone service to your business, removing the need for you to purchase, install and upgrade expense equipment.   Installation is quick and easy, simply chose the Hosted Voice service and number of extensions you require and plug the received phones into your network.  Hosted Voice enables you to make free on net calls with cheaper UK, mobile and international rates, therefore reducing capital expenditure and telephony costs that can be re-invested elsewhere in your business.
  • Dramatically Reduce Expenditure – No expensive on-site equipment is required, meaning no costly maintenance, servicing or upgrades involved.  Users can be added or removed as your business changes, without the expense or inconvenience of on-site engineer visits.
  • Eradicate Internal Call Costs – Free calls between all employees, Hosted VoIP provides free landline calls between users across different locations.
  • Enjoy All Features of a Traditional Phone System & More – Hosted VoIP offers an extensive range of features so there is no need to worry about missing features that are part of legacy physical phone systems.  Our online portal enables you to tailor the functionality quickly and easily by adding call features for users as and when they need them.
  • Stay In Control At All Times – Easy and simple to manage.  Hosted VoIP can be controlled from any device, wherever you are, as long as you have an internet connection.  Simply log in via our central web page on any internet connected device to manage features such as call routing and hunt groups.

Phones

We use Polycom, Panasonic, Cisco & Yealink VoIP phones.  Polycom VoIP phones come with a free lifetime warranty when they are connected to our network.

Polycom VVX-300 Series
Polycom VVX-300 Series
Polycom VVX-400 Series
Polycom VVX-400 Series

Broadsoft Platform

BroadSoft is recognised as the market leader in cloud communications, team collaboration and contact centre solutions, serving millions of business seats through our service provider partners since 1998.

Licence Options

As a Hosted VoIP Service is a Cloud Based Modular Service, it represents very good value for money, compared to traditional PBX systems, as you licence and pay for the services you actually use – compared to buying an expensive PBX system that’s features will never be used. VoIP Phone Systems represent very good value for money.

Take a look at the Licence Options.

broadsoft lic

Standard Licence

Please See Options Below

broadsoft lic

Premium Licence

Please See Options Below

broadsoft lic

Premium Office With UC

Please See Options Below

Features 
Alternate Numbers
Anonymous Call Rejection
Authentication
Automatic Call-back
Automatic Hold/Retrieve
Barge-in Exempt
Basic Calls Log
Call Forward Selective
Call Forwarding
Call Notify
Call Return
Call Transfer
Call Waiting
Calling Line ID Blocking
Calling Line ID Delivery
Calling Name Retrieval
Client Call Control
Call Pickup with Barge In
Do Not Disturb
Fax 2 Email
Flash Call Hold
Flash Call Transfer
Group Directory
Intercept Use
Last Number Redial
Priority Alert/Distinctive Ringing
Push-to-talk
Remote Office
Selective Call Acceptance
Selective Call Rejection
Sequential Ringing
Shared Call Appearance
Simultaneous Ring
Speed Dial – 100
Speed Dial – 8
Three- Way Calling
UCO Team Desktop client
UCO Team Communicator Tablet
UCO Team Desktop Share
UCO Team Instant Messaging
UCO Team Personal Meeting Room
UCO Team Presence
UCO Team Smartphone Client
UCO Team Web Collaboration
Voice Messaging User (Voicemail)
Voice Portal Calling
Total Features13
Features 
Alternate Numbers
Anonymous Call Rejection
Authentication
Automatic Call-back
Automatic Hold/Retrieve
Barge-in Exempt
Basic Calls Log
Call Forward Selective
Call Forwarding
Call Notify
Call Return
Call Transfer
Call Waiting
Calling Line ID Blocking
Calling Line ID Delivery
Calling Name Retrieval
Client Call Control
Call Pickup with Barge In
Do Not Disturb
Fax 2 Email
Flash Call Hold
Flash Call Transfer
Group Directory
Intercept Use
Last Number Redial
Priority Alert/Distinctive Ringing
Push-to-talk
Remote Office
Selective Call Acceptance
Selective Call Rejection
Sequential Ringing
Shared Call Appearance
Simultaneous Ring
Speed Dial – 100
Speed Dial – 8
Three- Way Calling
UCO Team Desktop client
UCO Team Communicator Tablet
UCO Team Desktop Share
UCO Team Instant Messaging
UCO Team Personal Meeting Room
UCO Team Presence
UCO Team Smartphone Client
UCO Team Web Collaboration
Voice Messaging User (Voicemail)
Voice Portal Calling
Total Features34
Features 
Alternate Numbers
Anonymous Call Rejection
Authentication
Automatic Call-back
Automatic Hold/Retrieve
Barge-in Exempt
Basic Calls Log
Call Forward Selective
Call Forwarding
Call Notify
Call Return
Call Transfer
Call Waiting
Calling Line ID Blocking
Calling Line ID Delivery
Calling Name Retrieval
Client Call Control
Call Pickup with Barge In
Do Not Disturb
Fax 2 Email
Flash Call Hold
Flash Call Transfer
Group Directory
Intercept Use
Last Number Redial
Priority Alert/Distinctive Ringing
Push-to-talk
Remote Office
Selective Call Acceptance
Selective Call Rejection
Sequential Ringing
Shared Call Appearance
Simultaneous Ring
Speed Dial – 100
Speed Dial – 8
Three- Way Calling
UCO Team Desktop client
UCO Team Communicator Tablet
UCO Team Desktop Share
UCO Team Instant Messaging
UCO Team Personal Meeting Room
UCO Team Presence
UCO Team Smartphone Client
UCO Team Web Collaboration
Voice Messaging User (Voicemail)
Voice Portal Calling
Total Features46

Site Options

DescriptionCost £
Auto Attendant£11.95 Per Month
Hunt Group£2.00 Per Month
Hunt Group Plus£4.25 Per Month
Busy Lamp Field (BLF)£2.00 Per Month

Auto Attendant

An Automated Attendant (AA) is a telephony system that transfers incoming calls to various extensions as specified by callers, without the intervention of a human operator.

Hunt Group

The Hunt Group adds enhanced call forwarding functions to the Hunt Groups when applied to the selected Hunt Group through the Business Portal.

Hunt Group Plus

The Hunt Group Plus adds enhanced call forwarding functions to the Hunt Groups when applied to the selected Hunt Group through the Business Portal. The Hunt Group Plus is a timed Hunt Group.

Busy Lamp Field (BLF).

A Busy Lamp Field (BLF) is a light on an IP phone which tells you whether another extension connected to the same Hosted VOIP is busy or not.  This has to be configured manually from the phone user and is done by making use of the web interface.

What Is UC Office?

Unified Communications or UC is a smart business solution designed to make your life much easier.  It is an application that allows you to make and receive calls using a mobile phone, desktop PC or Mac as if you are calling from your phone.

Home users can make and receive calls as if you were in the office, as the number presented is the same as your landline.  You can access the same contacts you already have in your mobile phone and your company contacts.

You can use Instant Messaging and Presence with your company contacts, view your call history and manage your features and settings.

UC Office Mobile

What Is A Softphone?

A Softphone is the name given to a ‘Software Telephone’ – software that allows users to make and also receive telephone calls from a computer.  The computer requires a network connection connected to a VoIP protocol, in practical terms, a Softphone can be installed on any computer with Internet access.

The main advantage of Softphones is that separate physical telephone devices are no longer needed.  The PC becomes an integrated workplace and communications centre.  In addition, Softphones can provide a wide range of additional features.  It becomes possible to call someone directly from the electronic address book on your computer – simply by clicking your mouse.

Broadsoft Softphone

Frequently Asked Questions?

What Are The Advantages of Hosted IP?

Hosted IP (VoIP) is far less expensive that traditional telephone systems.  You will spend less on infrastructure, upkeep and call rates.  You also get far more for your money – many professional features come free of charge like voicemail, Three Way Calling & UC Office.

Can I Take My Telephone Numbers With Me?

Yes, you can take your Telephone Numbers when you switch to VoIP.

This process is called Porting, a single number takes 10 days and multiple numbers take 22 days.  Your existing provider is legally obliged to let you Port numbers as long as your existing contract has lapsed.   

Can I Pick A Number With A Different Geographic Area Code?

Yes,

One of the benefits of VoIP is that it is not geographically dependant.  You could be based in Sheffield but use a Glasgow number.

Is Hosted VoIP Cheaper Than Phone Lines?

Yes,

When you choose to go to Hosted VoIP, the technology is significantly cheaper than traditional phone lines.  No new connections are need to make use of VoIP, as VoIP uses your existing data infrastructure to place calls, unlike a traditional telephone service, which line rental can be expensive.

Call charges are significant cheaper as well.

Is Hosted VoIP Reliable?

Yes,

Hosted VoIP today is as reliable as a fixed line service.

How Do I Make A VoIP Call?

The same as you make a standard call, you just need to dial the area code as well.

Do I Need A Separate Internet Line?

Possibly,

It depends on who many VoIP phones you are installing.  If you use an ADSL service, we generally recommend a separate Internet Line, this can support 8 – 10 phones.  If you use a VDSL Fibre Internet Line, the number of phones is much higher.

If you are planning on installed a large number of VoIP phones, our EFM or Fibre Leased Line is a better option. 

How Is The Call Quality?

Great,

Hosted VoIP comes with HD audio, much better that analogue. 

What Is The Difference Between Analogue & VoIP?

Analogue telephones communicate over copper wires whilst VoIP phones use your broadband connection to send voice streams over the internet.

What Is Hosted VoIP?

Hosted VoIP or hosted telephony is a telephony solution which does not involve any onsite PBX equipment. Your handsets connect remotely to your Internet Telephony Service Provider VoIP servers over the internet, meaning you only need an IP phone and an internet connection.  The PBX is cloud based.

Call Charges

UK Local & National Call Rates (Pence Per Minute)Cost
Local & National Calls1.00
Calls to 03xxxx (g21)2.00
Mobiles (O2, Vodafone, EE, Hutchison)5.00
OthersPOA
Example CodesCodeService Charge £Access Charge £Total £
084 / 087 / 09 / 118 CallsSC0021.666.00 7.66
084 / 087 / 09 / 118 CallsSC0068.346.00 14.34
084 / 087 / 09 / 118 CallsSC00811.666.00 17.66
087 / 09 / 118 CallsSC01015.006.00 21.00
087 / 09 / 118 CallsSC01421.666.00 27.66
09 / 118 CallsSC01525.006.00 31.00
09 / 118 CallsSC045600.006.00606.00

Call Bundles are available, please Contact Us for more details.

Hosted VoIP Quote Tool

Your Name

Phone Number

Business Name

Your Email

Do You Have An Existing VoIP Solution?
NoYes
How Many Phones Do You Have? (Approximately)

Call Us On 01302 220600 or Contact Us For More Information Or A Personal Quote