Instant Support

Instant Support – Servers, PC’s, Laptops, Apple Mac, IPhone & Android

Aries Networks Instant Support offers the ability to provide remote support as soon as it arises, often without the need to visit your site, providing you with as little downtime as possible.  Aries Networks can remote control any PC , server or Mac within your organisation and talk the user through any difficulties that they are experiencing. If you are having Computer Support, PC Support, Server Support or Mac Support issues, Aries Networks can help, call us for more details.

There are three Steps To Remote PC Support or Server Support, Call Aries Networks- 01302 220600 To Discuss Your Problem.
Download & Run a small applet.  Our software can remotely control any computer for support – even through Firewalls.  All you have to do is start a small applet, which does not require admin privileges.

Computer support software is secured by a 256 SSH connection.  Tell the support engineer your Pin to secure your connection, you will be able to see what the engineer is doing at all times and you can disconnect your session with the support engineer at any time.  When our engineers have finished, you will see that they sign out from your computer completely and this ends the remote support session completely, if you want any further assistance, you will have to initiate the session again.

How Secure Is The Software?

All Software versions use full encryption.  Encryption is based on 1024bit RSA private/public key exchange and 256 Bit AES session encoding.  This uses the same security level as https/SSL and is considered completely safe by today’s standards.  The key exchange also guarantees that the data channel is completely encoded from client to client and that any routers or servers in between (including our routers) are unable to read or analyse the data stream.

Call Us On 01302 220600 or Contact Us For More Information Or A Personal Quote